Privacy Policy

Shaws Painting Solutions (QBCC 15243288) operates this website. We're a painting business based in Brisbane, Queensland.

This policy explains what personal information we collect through this website, how we use it, and the rights you have. We handle personal information under the Australian Privacy Principles in the Privacy Act 1988 (Cth).

We collect personal information when you:

• Submit our contact form. This includes your name, email, phone number, and the details of your enquiry.

• Email or call us using the contact details on the site.

• Browse the site. Google Analytics and Google Tag Manager record standard data such as pages viewed, device type, approximate location, and referring URL.

• To respond to your enquiry and provide a quote.

• To follow up on jobs we've quoted or completed and manage our relationship with you.

• To see how visitors use the site so we can improve it.

We don't sell your information. We don't use it for marketing unless you've opted in.

We share personal information with:

• Service providers who help us run the site. For example, our web host, email provider, and analytics tools. They process data on our instructions.

• Anyone we're required to disclose information to by law.

This site uses cookies through Google Tag Manager and Google Analytics to measure traffic and improve the site. These cookies don't identify you. You can disable cookies in your browser settings or use Google's opt-out tools.

We keep enquiry and customer records for as long as we need them to provide quotes, complete jobs, and meet our tax and legal obligations. Financial records run to seven years. We retain analytics data in line with Google's defaults.

You can ask us to:

• Tell you what information we hold about you.

• Correct anything that's wrong or out of date.

• Delete information we no longer need to keep for business or legal reasons.

Email us at info@shawspaintingsolutions.com.au to make a request.

If you think we've mishandled your information, contact us first at info@shawspaintingsolutions.com.au or 0435 174 517. If our response doesn't resolve it, contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy. The "last updated" date at the top of the page reflects the most recent change.